FAQ

We maintain clear and efficient lead times tailored to ASEAN market demand and peak sales seasons: For in-stock own-brand wholesale orders, shipment is arranged within 3-7 working days after payment confirmation; for standard OEM & ODM custom orders with regular materials and existing designs, the production cycle is 15-25 working days; for complex custom orders including exclusive colors, astigmatism customization, special packaging or premium materials, the lead time is extended to 25-35 working days, with exact timeline confirmed in the formal order contract.

Our factory has scalable mass production capacity, with multiple automated production lines running full-time and stable raw material inventory reserves. We guarantee on-time, quality-assured delivery and eliminate supply disruptions, with priority production available for peak seasons and urgent orders. We also provide real-time production progress updates to keep clients fully informed at every order stage.